Welcome to BossyGirlCollectionn . By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

General Conditions

By using this website, you confirm that you are at least the age of majority in your state or country of residence, or you have given us consent to allow any minor dependents to use this site.

We reserve the right to refuse service to anyone for any reason at any time.

Products & Services

BossyGirlCollectionn specializes in custom and handmade products, including but not limited to custom pens and personalized items. Due to the customized nature of our products:

• All items are made to order

• Colors, fonts, and designs may vary slightly from images shown

• Minor imperfections may occur as part of the handmade process

These variations do not qualify as defects.

Custom Orders

By placing a custom order, you confirm that:

• All customization details (names, spelling, colors, designs, etc.) are correct

• BossyGirlCollectionn is not responsible for errors submitted by the customer

• Once production begins, changes or cancellations are not permitted

Pricing & Payments

All prices are listed in [USD ] and are subject to change without notice. Payment must be completed at checkout before an order is processed.

We reserve the right to cancel or limit quantities of any order at our discretion.

No Refunds / No Returns

Due to the custom nature of our products, all sales are final. We do not offer refunds, returns, or exchanges.

If you receive an item that is damaged or incorrect due to our error, you must contact us within 48 hours of delivery with clear photos and your order number. Approved issues may qualify for a replacement at our discretion.

Shipping

Orders are processed within the stated processing time. Please note:

• We do not ship on weekends or holidays

• Shipping times are estimates and not guaranteed

• BossyGirlCollectionn is not responsible for delays caused by shipping carriers, weather, or incorrect addresses

Lost or Stolen Packages

Once an order has been handed over to the shipping carrier, BossyGirlCollectionn is not responsible for lost, stolen, or delayed packages. Customers are responsible for contacting the carrier using the provided tracking information.

Intellectual Property

All content on this website—including logos, images, designs, product photos, and text—is the property of BossyGirlCollectionn and may not be copied, reproduced, or used without written permission.

Prohibited Use

You may not use our products or website:

• For any unlawful purpose

• To infringe upon intellectual property rights

• To harass, abuse, or harm others

• To submit false or misleading information

Violation of these terms may result in termination of services.

Limitation of Liability

BossyGirlCollectionn shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on the website.

Contact Information

For questions regarding these Terms of Service, please contact us at:
[BossyGirlCollectionn@gmail.com]

Thank you for shopping with us. Please review our shipping policy below.

Order Processing Time

All orders are processed within [7-14 business days] after payment is received. Orders are not shipped on weekends or holidays.

If we are experiencing a high volume of orders, processing may be delayed by a few additional business days. We appreciate your patience.

Shipping Days & Holidays

• We ship orders Monday and  Friday

• We do not ship orders on weekends or public holidays

• Orders placed on holidays will be processed on the next business day

Shipping Rates & Delivery Estimates

Shipping charges and estimated delivery times are calculated and displayed at checkout. Delivery times may vary depending on your location and the shipping carrier.

Please note that delivery delays can occasionally occur due to factors beyond our control, such as carrier delays, weather conditions, or customs processing.

Shipment Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information. Tracking updates may take up to 24 hours to become active.

Incorrect Address

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Delayed Packages

We are not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier. If an issue occurs, please contact the carrier directly using your tracking number.

Contact Us

If you have any questions regarding shipping, please contact us at:
[BossyGirlCollectionn@gmail.com]

All Sales Are Final – No Refunds

Thank you for shopping with us. Please read this policy carefully before making a purchase.

Due to the nature of our products and business, all sales are final. We do not offer refunds, returns, or exchanges once an order has been placed.

No Refunds

• We do not accept returns or issue refunds for any reason, including but not limited to:

  • Change of mind

  • Incorrect size, color, or variant selected

  • Dissatisfaction with the product

  • Delays caused by the shipping carrier

Damaged or Incorrect Items

If you receive a product that is damaged or incorrect, please contact us within 48 hours of delivery with clear photos and your order number. We will review the issue and, if approved, may offer a replacement at our discretion. No refunds will be issued.

Cancellations

Orders cannot be canceled once they have been processed or shipped.

Contact Us

If you have any questions about this policy, please contact us at:
[BossyGirlCollectionn@gmail.com]

By completing a purchase on our website, you acknowledge and agree to this No Refund Policy.

At BossyGirlCollectionn, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

Personal Information We Collect

When you visit our site, we may collect the following information:

• Name

• Billing and shipping address

• Email address

• Phone number

• Payment information (processed securely through third-party providers)

• Order details and purchase history

• IP address, browser type, and device information

How We Use Your Information

We use your personal information to:

• Process and fulfill orders

• Communicate with you about your order

• Provide customer support

• Improve our website and services

• Send promotional emails (only if you opt in)

• Prevent fraud and ensure site security

Shopify

Our store is hosted on Shopify Inc. They provide the e-commerce platform that allows us to sell our products and services. Your data is stored through Shopify’s data storage, databases, and applications, and is protected by industry-standard security measures.

Payment Information

Payment transactions are processed through secure payment gateways. BossyGirlCollection does not store or have access to your full credit/debit card information.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers only as necessary to:

• Process payments

• Ship orders

• Comply with legal obligations

Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand how customers use our site and allow us to improve functionality. You may choose to disable cookies through your browser settings, but doing so may affect site performance.

Email & Marketing

If you provide your email address, we may send you updates, promotions, or order-related messages. You may opt out of marketing emails at any time by clicking the “unsubscribe” link at the bottom of our emails.

Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Request corrections or updates

• Request deletion of your data

To exercise these rights, please contact us using the information below.

Children’s Information

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the website.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
[BossyGirlCollectionn@gmail.com]